FAQ

How do you ship my TCS order?
All orders placed via our online store (thatcornerstore.com.au) are shipped with Sendle or Australia Post.

How long will it take to receive my order?
Online orders are processed Monday - Friday within 48hrs of being placed.

Please note: If your order is placed on a weekend or public holiday it will be dispatched the following working day.

Items purchased on sale may take up to 7 business days to process and dispatch.

What if my order is faulty?
We are so sorry that you may have received a faulty item. A thorough check of your garment is undertaken before it is sent off. We aim to provide our customers with products of the highest standard and quality.

If you have received an item that you believe has a manufacturing fault, please email a photo of the fault to help fasten the process.

In accordance with the Australian Competition and Consumer Commission if the garment we have sent has a minor fault then we have the right to repair the fault to the product and send it back to you. If we believe the fault cannot be repaired then we will send to you a replacement product, which matches your original purchase. However, if we are unable to repair or replace your faulty item then we
will reimburse you in full for your purchase.

Once our return has been received, it can take up to 4-5 days for your refund to be processed.